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Talking Quality with Ford–Roundup

Cars and quality strike a chord. The Influential Voices’ responses to my conversation with Bennie Fowler, VP of quality at Ford Motor Company, were even more passionate, thoughtful, and innovative than...

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Four Questions: Creating a Culture of Quality with Dr. J.J. Irani

As long as I have been associated with quality, I heard the phrase “quality starts at the top.” And most often the next sentence is something like, “I need help getting the message to the C-Suite.”...

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Creating a Culture of Quality With Dr. Irani–Roundup

Last month, I shared a video of my conversation with Tata Group’s Dr. J.J. Irani. Irani is a truly enlightened quality leader, and I was not surprised that the ASQ Influential Voices shared unwavering...

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The Ps and Qs of the new General Motors

Hello, readers and ASQ Influential Voices. This is Laurel Nelson-Rowe, ASQ Managing Director. This month, I’m guest blogging on View From the Q. (Paul Borawski will be back in October with a preview of...

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YouQ Video Contest

Maybe you’ve heard about videos “going viral” on social media. Here’s your chance to make quality go viral. In celebration of World Quality Month in November, I encourage members of the global quality...

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Celebrating World Quality Month

In celebration of World Quality Month in November, I created a brief “vlog” to share some thoughts about the value of this celebration. I invite the global quality community to join the conversation....

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Coca-Cola’s Quality Culture

Hello, readers. This is a guest blog by Laurel Nelson-Rowe, ASQ managing director. Several weeks ago I had the opportunity to visit The Coca-Cola Company and meet its quality chief, Carletta Ooton....

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Round-Up: World Quality Month Reflections

You could say November 2011 was an epic month for ASQ. It was our second annual World Quality Month, where we celebrated the global quality community and its accomplishments. We released our inaugural...

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Talking Quality with Nokia

Hello, readers. This is a guest blog by Laurel Nelson-Rowe, ASQ managing director. Last month I visited the Nokia headquarters and had the opportunity to talk with Nokia’s quality chief. Here are some...

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Do You Speak the Language of Business?

What makes a successful quality professional? A thorough understanding of the quality Body of Knowledge, STEM skills, persistence and leadership in the workplace, and—perhaps just as important—business...

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